The Parish Council in conjunction with North Yorkshire County Council Trading Standards recently distributed a door/window sticker to properties in Kirkby Malzeard and Laverton villages together with an explanatory letter containing general information on some of the Scams currently being used by criminals.

Many scams these days are carried out on-line or by phone, but postal fraud and door-step crime still persists. The sticker should help to deter those purporting to be legal traders but who actually aim either to distract you whilst a colleague tries to gain entry to your property or will try and sell you a poor quality item for an exorbitant price using a 'sob-story’ to gain sympathy, and who might ultimately resort to intimidation to secure the sale.

If you have concerns about door step callers of this nature phone Trading Standards immediately afterwards on 03454 04 05 06 or contact the Police on 101. In an emergency phone 999. The advice from Trading Standards was that such gangs normally work in village areas rather than targeting individual rural properties which is why the stickers were only issued in the two villages. 

Everyone regardless of the location of your property may however be susceptible to on-line, phone or postal fraud and information on some of these frauds can be found in the following newspaper article Fraud article.pdf and on websites such as the following:

The best general advice is that if you receive an e-mail, phone call or letter which you are not expecting, then be suspicious of it. Do not give out any personal details such as Bank account numbers, pins or passwords to anyone where you have not initiated the contact, even if they give you the impression that they represent your Bank or the Police. If you receive a phone call about which you are concerned, use 1471 to try and obtain the caller’s number, so it can be investigated further by Trading Standards.



North Yorkshire Police have recently received a number of calls from residents in relation to a scam call, claiming to be from BT.

Residents have reported that they have been cold called on the phone, and have been told, by a recorded voice, that they are going to be cut off, or there are issues with their computer/phone line/internet and they have to press 1 to continue.

When pressing 1, the residents have been connected to a line where they have been kept talking to someone who claims to be from BT and has either attempted to obtain bank account details or have had to download something to their computer.

North Yorkshire Police strongly advise you not to press 1. Hang up and contact your phone provider on the customer services number from your bill. If you call from a landline, ensure that you have a dialling tone prior to 
making the call. 

BT have created a webpage on their site to offer advice - 


 The fraudster may call you, out of the blue, then tell you something like "there is a warrant for your arrest/your internet is going to be cut off/there is a problem with your computer/you have a refund waiting/money is being withdrawn from your bank.

The fraudster will then tell you to "press 1."

At this point, you will be transferred to another person, there may be a large connection fee for this, sometimes upwards of £5.
The call will then cost you, and their aim is to keep you talking for as long as possible, as the call may be costing you upwards of £3.60 per minute. Should they then abstract personal information about you, there are further opportunities for them to defraud you using a different method. 

How to beat the fraudster. 

If you are called and you are told to "press 1" - hang up the phone. Don't attempt to call them back, don't feel that by keeping them on the line you are costing them money, they use the money they take off others to fund
their criminality.

Share this with your friends - Tell2 - Tell two people the information we give to you.   


This is also doing the rounds - Criminals are targeting members of the public with automated calls stating that the recipient has been charged for an Amazon Prime subscription.pdf


An ongoing TV Licensing phishing campaign first identified by the National Fraud Intelligence Bureau (NFIB) in September 2018 continues to be reported to Action Fraud in high numbers. Fraudsters are sending the public fake TV Licensing emails to steal their personal and financial information. Victims who click on the link are led to a convincing looking TV Licensing website – where fraudsters can obtain bank account details and commit identity fraud.

The increase in reporting was identified in September 2018, following publicity the same month around a security issue with the TV Licensing website. Reporting to the NFIB has increased month on month since then. Since April 2018, 926 crime reports have been made to Action Fraud, with a total loss of over
£830,000. The highest single recorded loss is £50,000.

Reports made to Action Fraud identify that the current TV Licensing phishing emails are part of a larger scam where criminals call individuals claiming to be bank employees. This is how the scam works:

1. The victim receives a TV Licensing phishing email with links to a convincing-looking website that steals personal and financial details.

2. Within a week or two, victims will receive a phone call from a fraudster claiming to be from the fraud department of the victim’s bank. The fraudsters are able to convince victims they are genuine banking staff by providing some of the personal details that were obtained using the fake TV Licensing emails and websites.
The fraudster states that the victim’s account has been compromised, possibly by a phishing scam they may have fallen victim to recently, and states that they need to transfer their money to a new ‘safe account’. The average age of a victim is 54 and that 65% of victims are female.


Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.

Don’t assume a phone call or email is authentic: Just because someone knows your basic details (such as your name or address), it doesn’t mean they are genuine. Remember, criminals can spoof the phone
numbers and email addresses of companies you know and trust, such as TV Licensing.


Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.


Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity.

If you suspect your identity may have been stolen you can check your credit file quickly and easily online. You should do this every few months anyway using a reputable service provider and following up on any  unexpected or suspicious results.


This information has been provided for small businesses by the National Cyber Security Centre:



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